I represent a seller who is affected by the COVID-19 virus? WHATs NEXT?

KEY: Do not reveal the seller client’s identity or the property in any communication unless written consent is obtained.

1. If the agent was in the physical presence of the seller client within the past 14 days, agent must immediately inform the senior Human Resources representative or the business partner of Human Resources, that the agent was exposed to an individual with a confirmed case of COVID-19.


2. Agent should ask for the seller client’s written consent to disclose to any agent who toured the client’s property in the past 14 days, noting that an individual residing currently at the property has a confirmed case of COVID-19. It may not be necessary to identify the name of the individual with the confirmed case, only the property location where an individual with a confirmed case of COVID-19 currently resides.


3. Once the client’s consent is obtained, the agent should immediately inform any agent who toured the seller client’s property within the past 14 days that an individual with a confirmed case of COVID-19 resides currently at the property; agent should ask or recommend that the buyer agent immediately inform their client who toured the property that they may have been exposed to COVID-19 due to that discovery.


4. If the seller's client did not provide consent, agent should contact any agents that toured the property within the past 14 days to inform them that they toured a property where an individual with a confirmed case of COVID-19 resides, but should not disclose any specific information about the property or individual involved.